1。玩家通过游戏里的帐号登陆到客服系统,系统记录玩家的帐号和角色1、角色2。

2.玩家需要自行选择自己的问题种类及所在游戏区、服（我就一个啦，嘻嘻）

3.玩家进入自己的客服系统页面，可以提交新的客服问题，也可以查看以前的历史记录

对于一次客服回答的问题，玩家可以进行补充说明，但补充说明只允许一次。

客服使用功能



查看所有的客服问题并进行回答

处理过程，分初步处理和最终处理。因为问题不可能是一个回复就可以解决的，所以有很多是要初步处理的，同时配合玩家功能的第3点，可以让玩家给一个对初步处理的反馈，以便进行更好的“最终处理”

按初步处理结果查询、按最终处理结果查询。

记录客服处理人员的名字，以方便跟踪。-1. Players through the game landing to the customer account system, the system records a player s account and the role 1, role 2.

2. You need to choose their own types and locations of the game the problem areas, service (I have a problem, hee hee)

3. Players to enter their customer service system page, you can submit a new customer service issues, you can see the previous history

The first question to answer customer service, players can be added, but added that allow only one.

Support the use of functional



View all customer service issues and to answer

Process, sub-initial processing and final disposal. Because the problem can not be a return can be resolved, so a lot of preliminary treatment is to, at the same time with the player features the first 3:00, allowing players to a preliminary deal with feedback in order to better "final disposal"

According to the results of preliminary inquiries, the results of inquiries by the end.

Record the name of customer service