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200418232622318
- 《IT服务管理：概念、理解与实施》 我国首部IT服务管理（ITSM）领域的专著，该书为国内企业驾驭IT服务管理提供了重要的参考资料-"IT service management : the concept, understanding and implementation of" China's first IT service management (ITSM) is dedicated to the field, the book for domestic e
HP_ITSM
- HP 的ITSM模型,该模型是按照ITIL框架来构建的,系统总体描述了该功能`-HP ITSM model, the model is based on ITIL framework to build, system Descr iption of the overall function `
ITSM
- CA公司ITSM解决方案技术交流的演示文档。着重介绍了中国银行的ITIL实施解决方案-CA company ITSM solutions technology exchange demo files. Highlights of the Bank of China, the implementation of ITIL Solutions
ITSM
- 实现对税务局内部IT服务进行管理的功能,具体包括,故障提交,故障分派,故障处理,设备申请,设备审批,鼓掌关闭等功能.
ITSM
- struts2+spring3 +hibernate IT信息管理系统-struts2+ spring3+ hibernate IT Information Management System
ITSM Week02&03 - Service Strategy
- combined with a handful of model sentence structures, to generate Lorem Ipsum which looks reasonable. The generated Lorem Ipsum is therefore always free from repetition, injected humour, or non-characteristic words etc.