随着国民经济的快速发展，人们出行越来越频繁，对服务的快捷、便利性要求也越来越高。在火车站的售票业务中，购票难是铁路客运服务的最大难题，如果长期得不到解决，其结果必然会导致客流的不断流失。随着电子商务的快速发展，适时推出新型的售票方式——网上售票，既是技术上的创新，又将完善铁路服务，在一定程度上解决购票难这一大难题。-With the rapid development of the national economy, people travel more and more frequent service of fast and convenience are increasingly high requirements. Business of selling tickets at the train station, the purchase of rail passenger services is difficult to most difficult, if not resolved a long time, the result will inevitably lead to the continuous loss of passenger traffic. With the rapid development of e-commerce, timely introduction of new ways to buy tickets- online ticket sales, both technological innovation and in turn improve the railway services, tickets to some extent is difficult to solve this difficult problem.